Fast and Reliable
Unlimited data and local calls
Stays connected everywhere
24/7 Customer Service
Viefone is a telecommunication agency leveraging years of experience, a passion to stay connected and trustworthy services to deliver good quality products that spark the eagerness to explore Vietnam in a very authentic way. A good partnership with reputable firms across the country (i.e., Viettel, Vinaphone, and Mobifone…) is a basis for the company in order to ensure the satisfaction of our customers. Despite your purpose of traveling to Vietnam, we always care and have services that you need, from internet sim cards to transportation and package tours.
This is reflected in the exciting and immersive range of tours across Vietnam we've meticulously crafted. Here's a shortlist of tours we're especially proud of to fuel some wanderlust.
Travel safe and fast
“I would highly recommend Viefone counter when you come to visit Hanoi. The service was excellent and I was helped by friendly staff”
Spanish
“Excellent service and excellent products from start to finish!!”
American
“The staff were very helpful and it took only 2 minutes to setup the SIM card.”
German
“I booked a transfer from Noi Bai Airport to Ha Long Bay. The salesman was supportive and help me to find the correct hotel. The driver drove safe and fast.”
British
The distance between Noi Bai Airport and Hanoi Old Quarter is about 30km. It takes 40-50 minutes depend on the traffic conditions.
The easiest place to buy a SIM card in Vietnam is at the airport. You can find dozens of stalls selling SIM cards as soon as you leave the baggage claim area in any of Vietnam’s international airports.
Many foreign tourists said buying a SIM card at the airports is the easiest way as the staff there can speak English and can guide you to activate your SIM card.
Vietnam’s three most popular mobile carriers are Viettel, MobiFone, and Vinaphone. They are all state-owned enterprises with extensive mobile phone coverage and comparable pricing plan. A Vietnamese SIM card and prepaid data package usually cost between VND230,000-VND350,000 ($10-$15) depending on how long you’re going to stay in Vietnam and how much mobile data you want
“Stay connected” is a promise to our guests and partners. To us, interpersonal communication is becoming more and more important. That’s why Viefone always focuses on ensuring every stakeholder in the business is interlinked and communicating with each other. Words are meaningless without action, here’s how:
At the moment, Viefone has already established its partnership with 3 major telcos in Vietnam. They have the best coverage (the sim card is usable in every province in Vietnam), and connection speed (5G in designated areas, 4G/LTE all time).
On the other hand, we have contracts with well-known tour operators and travel agencies in Ha Long Bay, Ninh Binh, Sapa…They are carefully selected to match our brand standards and their ability to deliver an authentic experience to our guests. Therefore, the customers have the chance to browse between reasonable, competitive to luxury, high-end tours.
For the sim card that we provide at Viefone. There are different packages available for our guests to select from. They can either choose only Internet to Internet and phone call which, the number of data and minutes of calling are customized depending on their needs.
If the customers decided to book a package tour from us, a custom-tailored and authentic experience will definitely surprise them. We believe authenticity when traveling is the most important aspect, creating memorable memories
Moreover, our transportation fleet will accommodate different types of customers from business travelers to backpackers. We have in our hands the fleet ranges from sedans, SUVs to minivans and buses.
Any customer bought a service or our products will be supported until they leave Vietnam via many means of communication (Whatsapp, Hotline, Email). The customer service center works 24/7, always online to help and resolve customers’ problems.
Our employees take extensive training periodically to horn their skills and customer service from salesmen to drivers and call center agents. We want to make sure every guest when walking out of our counter will feel happy and satisfied.
For inspiring experiences, real-time updates, the latest trends or casual
conversation, explore our social networks for all things travel.
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